Terms and conditions

Effective Date: 5.5. 2025
Welcome to Heavenly’s (Tereza Kopecká) website. By browsing, purchasing, or booking services through this platform, you agree to the following terms:

🎨 Artwork Sales

Ownership & Copyright
All original artworks remain the intellectual property of Heavenly, Tereza Kopecká. Buyers may not reproduce or redistribute images without written permission.

Shipping & Delivery
Orders ship within 3–5 business days. Tracking info is shared when available. Shipping delays may occur during high-demand periods.

Returns & Refunds
All artwork sales are final. Damaged items must be reported within 48 hours of delivery with photo evidence for a potential refund or replacement.

🎧 DJ Bookings & Performances

Booking Deposit
A 25% non-refundable deposit is required to confirm your booking. Full balance is due 7 days before the event.

Cancellation Policy

  • Cancel >14 days: deposit retained, no further fees

  • Cancel <14 days: 50% of full fee due

  • Cancel <48 hours: full payment required

Performance Requirements
Client must provide:

  • Sound system & power access

  • Secure performance space

  • Any rider agreements (if applicable)

💬 Mentorship Sessions

Booking & Payment
All sessions must be prepaid or confirmed via approved payment plan.

Rescheduling Policy
24-hour notice required to reschedule. Less notice may result in loss of the session without refund.

Disclaimer
Mentorship is not therapy or licensed counseling. You acknowledge that all personal outcomes are your responsibility.

🔒 Digital Media & Copyright

All music, artwork, and videos on this site are protected under copyright law. Reuse without permission is prohibited.

🔐 Privacy Policy

We respect your privacy. Information you submit will only be used for communication, order processing, or service delivery. See our full Privacy Policy for more info.

📩 Contact

Have questions?
Email: presentheavenly@gmail.com